Who we are
Our website address is https://supportport.co. Our AI Mental Health Support Chatbot (collectively referred to as “Chatbot”) is committed to protecting the privacy of our users. Therefore, we have developed this Privacy Policy to explain how we collect and use information from our Chatbot. We comply with the Health Insurance Portability and Accountability Act (HIPAA) and all relevant state and federal laws. We ensure appropriate measures are in place to safeguard any personal information collected through our Chatbot. We will only use the data that you provide us for the purpose of delivering mental health support services or as otherwise required by law. We recognize the importance of protecting your personal information and want you to understand how we handle it. Your information will not be shared, sold or distributed without your consent, except where required by law or when necessary to protect our rights or safety or other exceptional circumstances may require disclosure. We do not sell any user information to third parties for their commercial purposes.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form and the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. The login cookies will be removed if you log out of your account.
An additional cookie will be saved in your browser if you edit or publish an article. This cookie includes no personal data and indicates the post ID of the article you just edited. It expires after one day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Terms and Conditions
These Terms and Conditions of Use (“Terms”) govern your use of our AI Mental Health Support Chatbot (the “Chatbot”). By using our Chatbot, you agree to be bound by these Terms. If you do not agree with any part of these Terms, do not access or use the Chatbot. We are committed to protecting the privacy of our users and are compliant with the Health Insurance Portability and Accountability Act (HIPAA) and all relevant state and federal laws. As such, these Terms set out how we collect information from users, enforce security protocols for data transmission and storage, handle personal data appropriately, and protect user privacy rights. You acknowledge that your information may be stored in secure databases on our servers or those of third-party service providers. We will use appropriate measures to protect your information from unauthorized access or alteration. The Chatbot is available only for general informational purposes and is not intended as medical advice or treatment recommendations. We disclaim any liability arising out of your reliance on it. You should always consult a qualified healthcare professional before making any decisions or taking any action based on the results or suggestions provided by our Chatbot. We reserve the right to modify these Terms without prior notice by posting revisions on the website associated with our Chatbot. You must review changes in these terms regularly to understand how they may affect you and your rights when using our services. The continued use of the Chatbot after changes have been made constitutes acceptance of those changes.
If you have any questions about this Privacy Policy or need more details about how we handle your data, don’t hesitate to get in touch with us at info@supportport.co.